{"id":667,"date":"2021-09-15T22:48:49","date_gmt":"2021-09-15T20:48:49","guid":{"rendered":"https:\/\/grannycall.de\/questions-et-reponses\/"},"modified":"2022-04-11T01:41:51","modified_gmt":"2022-04-10T23:41:51","slug":"questions-et-reponses","status":"publish","type":"page","link":"https:\/\/grannycall.de\/fr\/questions-et-reponses\/","title":{"rendered":"Questions et r\u00e9ponses"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"667\" class=\"elementor elementor-667 elementor-61\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32eb414e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32eb414e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de162d8\" data-id=\"de162d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ae3300 tencol-width elementor-widget elementor-widget-wp-widget-pukeko-pagetitle-widget\" data-id=\"4ae3300\" data-element_type=\"widget\" data-widget_type=\"pukeko-seitentitel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t <div class=\"pukeko-pagetitle-wrap center\">\n\t\t\t\t <span class=\"pagetitle-subtitle\">COMMENT FONCTIONNE GRANNYCALL<\/span>\n\t\t \t\t\t <h1 class=\"section-title\">Questions et r\u00e9ponses<\/h1>\n                                         \n\t <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a67c1a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a67c1a0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a2d7ad1\" data-id=\"a2d7ad1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0236a4d elementor-widget elementor-widget-spacer\" data-id=\"0236a4d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d6191d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6191d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71a25b2\" data-id=\"71a25b2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ee33463 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ee33463\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5567a16 elementor-hidden-phone\" data-id=\"5567a16\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-c46a7b7\" data-id=\"c46a7b7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58a3780 elementor-widget elementor-widget-accordion\" data-id=\"58a3780\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9291\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9291\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Grannycall fonctionne-t-elle avec n'importe quel t\u00e9l\u00e9viseur\u00a0? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-9291\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9291\">Pour que Grannycall puisse allumer la t\u00e9l\u00e9 automatiquement ou passer \u00e0 la bonne cha\u00eene, votre TV doit disposer la technologie HDMI-CEC. C&rsquo;est le cas de presque toutes les t\u00e9l\u00e9viseurs des ann\u00e9es depuis 2016, et certains fabricants l&rsquo;ont m\u00eame support\u00e9 bien plus longtemps. Si vous n&rsquo;\u00eates pas s\u00fbr, veuillez nous contacter !<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9292\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9292\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Ai-je besoin d'un smartphone ou d'une tablette pour Grannycall ? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-9292\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9292\">Les appareils Grannycall peuvent \u00e9galement s&rsquo;appeler entre euxs sans avoir besoin d&rsquo;une tablette ou d&rsquo;un smartphone. Pourtant, l&rsquo;application est n\u00e9cessaire pour configurer les appareils. Si vous connaissez quelqu&rsquo;un qui poss\u00e8de un smartphone, cette personne peut effectuer l&rsquo;installation pour vous.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9293\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9293\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Sur quels appareils l'application de Grannycall fonctionne-t-elle ? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-9293\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9293\">L&rsquo;application fonctionne avec Android \u00e0 partir de la version 6 et iOS\/iPadOS \u00e0 partir de la version 14.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9294\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9294\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quelle connexion internet ai-je besoin pour Grannycall\u00a0? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-9294\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9294\">Grannycall se connecte \u00e0 Internet via votre WLAN. Votre connexion internet doit avoir un d\u00e9bit \u00ab\u00a0en amont\u00a0\u00bb d&rsquo;au moins 2 Mbps. S&rsquo;il n&rsquo;est pas possible d&rsquo;installer un raccordement au r\u00e9seau fixe avec WLAN \u00e0 l&rsquo;endroit o\u00f9 vous souhaitez utiliser Grannycall, vous pouvez \u00e9galement recourir \u00e0 un routeur mobile avec LTE, tel que le Gigacube de Vodafone.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9295\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-9295\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quel est le co\u00fbt de Grannycall ? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-9295\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-9295\">L\u2019appareil Grannycall, y compris la webcam HD pour le t\u00e9l\u00e9viseur, co\u00fbte 199,95 \u20ac en une seule fois. La redevance annuelle de base est de 49,99 euros. La premi\u00e8re redevance de base est inclus dans le prix d&rsquo;achat !<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9296\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-9296\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Grannycall est-elle s\u00e9curis\u00e9e ? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-9296\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-9296\">Tous les appels t\u00e9l\u00e9phoniques via Grannycall sont automatiquement crypt\u00e9s de bout en bout. Cela signifie que personne, m\u00eame pas nous en tant que fabricants, n\u2019ont pas la possibilit\u00e9 d&rsquo;enregistrer vos conversations. Nos serveurs sont situ\u00e9s exclusivement en Allemagne. Vous pouvez trouver plus d&rsquo;informations ici.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9297\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-9297\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quelles sont les donn\u00e9es collect\u00e9es par Grannycall ? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-9297\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-9297\">Nous attachons une grande importance \u00e0 la protection des donn\u00e9es et ne stockons aucune donn\u00e9e de connexion. En raison du cryptage, nous n&rsquo;avons pas acc\u00e8s au contenu des appels, m\u00eame en tant que fabricants.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-3baddcc elementor-hidden-phone\" data-id=\"3baddcc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dfcce00 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"dfcce00\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b0b6bc\" data-id=\"1b0b6bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa81057 elementor-widget elementor-widget-spacer\" data-id=\"fa81057\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba9e222 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba9e222\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c273fca\" data-id=\"c273fca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1a5b19 elementor-widget elementor-widget-image\" data-id=\"b1a5b19\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"269\" height=\"300\" src=\"https:\/\/grannycall.de\/wp-content\/uploads\/2020\/11\/Logo-Big-269x300.png\" class=\"attachment-medium size-medium wp-image-498\" alt=\"Logo Grannycall\" srcset=\"https:\/\/grannycall.de\/wp-content\/uploads\/2020\/11\/Logo-Big-269x300.png 269w, https:\/\/grannycall.de\/wp-content\/uploads\/2020\/11\/Logo-Big.png 434w\" sizes=\"(max-width: 269px) 100vw, 269px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>COMMENT FONCTIONNE GRANNYCALL Questions et r\u00e9ponses Grannycall fonctionne-t-elle avec n&rsquo;importe quel t\u00e9l\u00e9viseur\u00a0? Pour que Grannycall puisse allumer la t\u00e9l\u00e9 automatiquement ou passer \u00e0 la bonne cha\u00eene, votre TV doit disposer la technologie HDMI-CEC. C&#8217;est le cas de presque toutes les t\u00e9l\u00e9viseurs des ann\u00e9es depuis 2016, et certains fabricants l&#8217;ont m\u00eame support\u00e9 bien plus longtemps. Si&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/fullscreen-page.php","meta":{"footnotes":""},"class_list":["post-667","page","type-page","status-publish","hentry","comments-closed","no-comments"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/pages\/667"}],"collection":[{"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/comments?post=667"}],"version-history":[{"count":12,"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/pages\/667\/revisions"}],"predecessor-version":[{"id":1058,"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/pages\/667\/revisions\/1058"}],"wp:attachment":[{"href":"https:\/\/grannycall.de\/fr\/wp-json\/wp\/v2\/media?parent=667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}